Shipping policy

Thank you for visiting our store. We take great pride in the products that we offer. Please note that we custom create the majority of our items and some of our items will ship directly from our manufacturer.  Our current processing time is 5-7 business days after purchase.  Estimated delivery of orders--after processing time--depends on your chosen method of shipping and may take up to 7 business days.

Delays may occur, in processing or shipping, during holidays, inclement weather, pandemic, natural disasters, and other circumstances beyond our control. We will communicate any processing delays if they go beyond our listed processing times. Please note that some products may come in separate shipments.

Tracking information is provided once your order ships. 
Orders are shipped from Maryland via USPS or UPS.


  • FIRST CLASS/USPS LETTER MAIL: Takes up to 7 business days
  • PRIORITY MAIL: Takes 1-3 business days
  • PRIORITY MAIL EXPRESS: Takes 1-3 business days A.M delivery.


Once the package has been scanned by the delivery service for shipment, all delivery claims and disputes must be handled between the buyer and the shipping company. This includes, but is not limited to: delays, loss, or damage due to inclement weather or natural disaster. Of which, we will not be held responsible, nor will replacements be issued. We do our best to carefully pack each order using quality packaging and protective materials. We strive to ship your order out in a timely manner, according to our processing and shipping policy. We will not compensate for any loss or damage caused by delays or any mishandling of your package by the shipping carrier. Please understand that once your package leaves our hands, we cannot guarantee the timely delivery of a fully intact package. If the shipping carrier fails to deliver the package on time or delivers the package damaged, please file all claims with the shipping company. First-class mail does not carry insurance, as such claims for late, damaged, or lost mail cannot be filed on those packages.

PLEASE NOTE: Shipping costs are non-refundable. 

If an error was made on our part, we will remake and ship the item to you free of charge. A return shipping label will be provided to mail back the item in question.